Privacy Statement

At FlexiRPO, we respect your privacy and are committed to protecting your personal data in accordance with Mexico’s Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, mobile applications, online services, or interact with our Recruitment Process Outsourcing (RPO) services. We encourage you to read this policy carefully to understand our practices and provide informed consent. If you do not provide the necessary information, we may be unable to assist you with your staffing or employment needs.

1. Information We Collect

We collect personal data to provide FlexiRPO Services, including staffing, contingent workforce management, and related sales, marketing, and advertising activities. The data we collect may include:

Identity and Contact Information: Name, email address, phone number, company name, country, brief description of your company’s services, details about your hiring needs, and number of hires required (e.g., via website forms).
Candidate Data: Resume details, skills, work experience, and background or eligibility verification data, provided by job applicants or third parties (e.g., job search sites).
Usage Data: IP address, login information, browser type, operating system, internet service provider, location, time zone, and tracking technologies (e.g., cookies, device identifiers).
Communications: Content of emails, text messages, surveys, or comments sent to FlexiRPO.
Third-Party Data: Information from public job boards, social media, or third parties conducting background checks or eligibility verifications.

We do not intentionally collect personal data from individuals under 18 years of age. If we detect such data, we will delete it promptly, unless required for age verification or by law.

2. How We Use Your Data

We use your personal data for the following purposes, as permitted by the LFPDPPP:

Provision of FlexiRPO Services: Contacting you to discuss staffing needs, processing job applications, matching candidates with job opportunities, and managing recruitment services.
Human Resources Management: Administering payments, benefits, and employment relationships for our staff and clients.
Internal Operations: Conducting audits, fraud monitoring, data analytics, testing, research, statistics, and surveys to improve our services and candidate databases.
Marketing and Communication: Sending promotional emails, surveys, or thought leadership content about FlexiRPO Services, with an option to unsubscribe.
Legal Compliance: Complying with applicable laws (e.g., LFPDPPP, labor laws), responding to legal requests, and ensuring workplace safety and health.
Website Improvement: Optimizing content presentation, monitoring network security, and analyzing website usage via cookies and tracking technologies.

We minimize data collection to what is strictly necessary for these purposes, ensuring data is not used for incompatible purposes without your consent.

3. How We Share Your Data

We may share your personal data with:

FlexiRPO Group Members: Subsidiaries and affiliates supporting the provision of FlexiRPO Services.
Service Providers: Third parties assisting with recruitment, applicant tracking, infrastructure management, and internal operations, under confidentiality agreements.
Legal Authorities: Government regulators or law enforcement if required by law, to prevent fraud, or in response to legal requests.
Corporate Transaction Parties: Third parties in case of merger, acquisition, or restructuring, to continue providing FlexiRPO Services.
Authorized Third Parties: Third parties you explicitly consent to share data with.

We do not sell or share personal data for commercial purposes unrelated to FlexiRPO Services.

4. Your Data Protection Rights

Under the LFPDPPP, you have the following data protection rights (ARCO rights):

Access: Know what personal data we hold and how it is used.
Rectification: Correct inaccurate or incomplete data.
Cancellation: Request deletion of data when no longer needed.
Opposition: Object to data use for specific purposes, such as marketing.

To exercise your ARCO rights, submit a request to FlexiRPO’s Data Controller at privacy@flexirpo.com, including your name, contact details, request description, and supporting documentation if applicable. We will verify your identity and respond within the LFPDPPP’s deadlines (typically 20 business days). You can also manage communication preferences (e.g., unsubscribe from promotional emails) by following instructions in our emails or contacting us directly.

5. Data Security

We protect your personal data through technical and organizational measures, such as SSL/TLS encryption for data transmissions, access controls, and network security monitoring. Our website uses HTTPS to ensure secure transmissions. However, no online transmission is entirely secure, and you assume some risk when providing data online.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including:

We delete personal data when no longer needed, unless required by law, using secure methods (e.g., anonymization, destruction).

7. Minors

Our services are intended for users 18 years and older. We do not intentionally collect personal data from individuals under 18. If we detect such data, we will delete it immediately, unless required for age verification or by law.

8. Changes to This Policy

We may update this Privacy Policy at any time, effective immediately upon posting on the website. We recommend reviewing this policy periodically. Significant changes will be notified via the website or email, if applicable.

9. Contact

If you have questions, concerns, or wish to exercise your ARCO rights, contact our Data Controller:

You may also file a complaint with the National Institute of Transparency, Access to Information, and Personal Data Protection (INAI) if you believe we have violated the LFPDPPP.